Friday, April 25, 2008

Software Scenario for HSN Travelers and Recruiters

"Growing Pains" - Sometimes things get a little worse before they get better-- sort of like cleaning your house.

In light of that, we just had a database upgrade (boy, did we ever!).. Our CEO said it was like the cartoon where Custer's in battle and telling someone, "Not now! There's no time!", as a "salesperson" or whoever he was, walks away with a suitcase in which there was a gatling gun he wanted to sell Custer. My point- and I have one - is this: Sometimes you have to take the time for change, and the spoils are worth the cost of the hunt.

Better software will enable us to be more efficient in helping our healthcare travel professionals. It's so wonderful, because I think we're better able to focus our time on the personal relationships and effectively your targeting specific needs, and spend less time with the minutae of data entry and piecing the whole puzzle together-- it's so genius!

In this case, I think a lot about the fact that, yes, there are people who have great software backing them up, but then they take this wonderful invention and see it only as something to send out mass emails and see if anything sticks. Rather, this database conversion into more efficient recruiting is hopefully going to create and solidify the foundation of what HSN has always represented- our commitment to provide great, fair recruiting, and the time to be the best. It's not just about getting the assignment, after all; anyone can do that. It's about what happens once you begin at each position, and having the time to be proactively present during each one.

In wrapup, I'd like to say thanks to those healthcare travel professionals who have been patient with our database conversion. We are all looking forward to proving that there's a reason people come to HealthCare Staffing Network-- because they come back!

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